How long will my order take to arrive?
The estimated delivery time is 2 to 5 working days.
We at Herbal Valley aim to process and dispatch your order within 24 hours once the order is confirmed.
You are requested to be available on the provided contact number so our team can reach you.
Timely delivery is subject to weather conditions, political disturbances, and other unforeseen situations.
What are the delivery charges?
Shipping is Free on Orders over PKR 2000.
On Orders below Rs 149, we charge a nominal delivery amount.
How do I track my order?
How many times will the courier attempt to delivery my order in case I am unavailable to receive it?
Our delivery teams make three attempts to deliver a parcel. However, in case you are unable to receive it the same day, our rider will make a new attempt the next day and not in the same day.
What could be the reasons of delayed delivery of my order?
Timely delivery is subject to availability of stock, courier load, weather conditions, political disturbances, and other unforeseen situations. However, we try our best to provide all necessary support in case an order is delayed by any unforeseen circumstances.