How do I place an Order?
Simple, you can place an order through our official website.
Select your favorite products, add them to your cart, checkout and your order will be delivered to your doorstep.
You will receive an order confirmation email OR an SMS as soon as your order is placed.
How do I confirm my order?
You will receive a phone call from our Customer Service Team to confirm your order on your given mobile number within 3 working days. In case you do not a call, please reach out to us at 03111333473 via whatsapp
How do I track my Order?
As soon as one of the courier companies dispatches your order from their warehouse, you will receive a tracking number on your SMS Mobile number provided.
Can I make changes to an existing order?
Yes, you can absolutely make changes to an order if it has not been dispatched from our office. Call us on 03111333473 or via firstname.lastname@example.org
What’s the delivery time?
Our delivery time is 3 Working days across Pakistan. Please expect an additional delay due to any extreme weather conditions.
How do I pay?
We at Herbal Valley accept multiple payment options during checkout, such as Cash on Delivery, Bank Transfer, and payment through a Credit Card